Security
At Watson Labs, we understand the critical importance of protecting your sensitive information. Here's how we safeguard your communication and information storage:
- End-to-End Encrypted Communication: We use ProtonMail to ensure that emails are encrypted from sender to receiver.
- Secure File Storage with Internxt: Files are stored with zero-knowledge encryption and MFA by default.
- Open-Source Transparency: ProtonMail and Internxt are built on open-source technology for maximum security.
- Commitment to Privacy: Your data is never sold or shared for advertising purposes.
No Subscription
We believe in providing high-quality, results-driven services without tying you to recurring payments or subscriptions. Our commitment includes:
- Project-based billing with no long-term commitments.
- A 30-day troubleshoot guarantee—any issues within this period are resolved at no extra cost.
- Secure deletion of all client information after project completion to ensure privacy.
The Process
Our structured approach ensures efficiency and security throughout our projects:
- Screening: We assess whether we can provide value before taking on a project.
- Intake: We gather relevant details and build a profile tailored to your needs.
- Planning: Collaborative strategy development to ensure optimal solutions.
- Implementation: Deployment and training to enable independent use of our systems.
- Monitoring: A 30-day period for troubleshooting and fine-tuning the solution.
- Completion: Final review, secure data deletion, and delivery of a fully functional system.
Retainer Options
For clients requiring ongoing support, we offer a flexible retainer plan:
- Faster response times and streamlined updates.
- Convenient access to our expertise on an as-needed basis.
- A fully refundable retainer within 90 days for added flexibility.